It is essential that you provide the highest quality possible, so that the print will be at the finest quality and thus, the perfect present. Let's agree on how your photo should look:
Select a high-resolution picture (about 1 MB) with enough lighting so the printer can replicate somewhat the same quality.
Ensure that the image is not pixelated or blurry.
Choose a photograph that is well-framed, i.e. the subject(s) is inside the frame. While uploading your picture, you will have the option to rearrange it.
Avoid recapturing from a contact print, film still, or photographic print, since the image quality will not be optimal.
Actually, I ordered two canvas. This one is for One Memory Away. I was shocked when it arrived yesterday. I just put the order in and was not expecting it this soon! I was so happy because the funeral was today and I was able to give it to her. She just called me and she was crying. The words on there were perfect! Quincy, you are amazing for the Caring and Compassionate person you are. I realize there are other sites that sell these canvas, but I truly feel touched by an angel from Dem Canvas. This company has one of the best representative. Thank you again Quincy!
Store owner replied:
Thank you so much for sharing this heartfelt feedback with us, Donita! We are truly moved to hear how perfectly the canvas arrived in time for such an important moment, and even more touched to know how deeply it resonated with her. We also appreciate your kind words to Quincy. He will be especially grateful to know that his care and compassion made a meaningful difference in your experience. Dem Canvas is deeply honored to have been a part of creating something so special and comforting during this time 💕
Store owner replied:
It is truly heartwarming to receive such kind feedback from you again, Donita! We are deeply touched to hear how much this canvas means to your sister's girlfriend, and we sincerely hope it serves as a lasting reminder of the cherished memories she holds dear with them. Thank you so much for your continued trust in Dem Canvas, and for your kind words about Quincy. We are so glad he has been able to make your experience with us wonderful as always 🥰
I've ordered so many canvas and has never been failed by them. The service and work is splendid! I hate to keep repeating the same thing over and over, but I can't stop raving about this company. And Quincy is magnificent! A true man of God. I really feel he is an angel and can do anything to make your canvas come true.
Store owner replied:
Thank you so much for sharing this wonderful video along with your kind words, Donita! We are truly honored to know that every canvas has met your expectations. Your heartfelt praise for our team means so much, and Quincy will be especially touched by your thoughtful appreciation. It is our greatest privilege at Dem Canvas to have you as a valued customer, and we look forward to creating many more meaningful pieces for you in the future 💕
Store owner replied:
Thank you for your kind words! We hope this gift brings so much joy this Christmas. 🎄❤️
The canvas came exactly how it was previewed before ordering. & the shipping was quicker than expected. It arrived 3 days before the estimated arrival. I love it . Thank you so much.
Store owner replied:
We're thrilled to hear that you love your canvas from Dem Canvas. Thank you for this beautiful image and kind words about our preview process and shipping. We look forward to serving you again in the future.
I love the canvas I ordered, it came out beautifully. I was very pleased with my order.
Store owner replied:
We're delighted to hear that you love the canvas you ordered from Dem Canvas! We strive to create beautiful and high-quality products, and it's wonderful to know that we met your expectations. Thank you for your support and kind words. If there's anything else we can do for you, please let us know.
Way overpriced for what you get. "Gallery Wrap" is very misleading. Gives the impression that it's a frame.
Store owner replied:
Thank you for sharing your feedback, Ronald. We sincerely regret that the canvas you received did not meet your expectations and that the term “Gallery Wrap” led you to believe that the canvas would come with a frame.
For clarity, the option you selected for your order was labeled as “No Frame (Gallery Wrap)” among the four options listed under the “Select Your Canvas Style” section, alongside the other three framed options. We also mentioned this information again in the confirmation email sent immediately after your order was placed, stating that the Gallery Build Components would arrive pre-installed on the canvas rather than being shipped separately.
Furthermore, we would like to assure you that this canvas type is our premium option, featuring canvas stretched over high-quality and sturdy stretcher bars. This construction provides improved durability, long-lasting stability, and a polished, professional finish, making it especially suitable for gallery-style display.
That said, you can trust that we take your feedback seriously, and we will consider whether there are other ways to communicate this information more effectively. Your feedback will be shared with the relevant team and will be taken into account as we work toward providing clearer product information.
Once again, we appreciate you choosing Dem Canvas to create this special canvas, and please trust that we are always here to support you as best as we can.
Store owner replied:
Thank you so much, Shelly! We're absolutely thrilled to hear that you loved it. Your excitement truly makes our day! 💖 We’re honored to be part of your special moments.
It will be a keepsake forever for my friend. She loved it
Store owner replied:
We are truly honored to hear that your friend is pleased with how the canvas turned out, Sue! Our sincerest hope is that this canvas serves as a source of strength for her for years to come. Thank you for choosing Dem Canvas in this world filled with options 💖
It was a gift that was very much loved by the receiver.
Store owner replied:
Thank you, Elizabeth! We’re deeply honored that your gift was so well received. Knowing it meant that much to someone brings us a lot of joy. Thank you for including Dem Canvas in such a special moment. ❤️
These photos are outstanding!! The work on them is beautiful. I have ordered three, yes THREE more different ones which are all gorgeous.
Store owner replied:
It is truly our honored to receive your continued trust and support, Carole! We are glad that you are satisfied with how the canvas turned out. Thank you for choosing Dem Canvas to create these meaningful canvases for your loved ones 💝
Store owner replied:
Thank you so much, Hibet! We're so happy to know that you loved the canvas and find it beautiful! If there’s anything else we can do for you, please just let us know! 🌟💕
I could not be more satisfied and appreciative of this business. I had to make a fast purchase for a memorial for my infant nephew. I mistakenly put the wrong the dates on my order and I quickly emailed them and they corrected it before production. Communication was great and they were understanding of my situation and my need for speedy delivery. The canvases were beautiful and everyone loved them and wanted to know where they came from. The picture quality was also excellent!
Thank you for your quality and attention to detail! You made an amazing memorial for our family.
Store owner replied:
We’re deeply moved by your story. It was our honor to assist you during such a meaningful time. Thank you for your heartfelt words and for trusting us with such a precious memorial. 💖
Store owner replied:
We're honored to have been able to create a canvas that evokes such deep emotions. Thank you for allowing us to be a part of capturing such moving moments. Here's to more heartfelt moments with Dem Canvas!
The canvas was a gift for someone special. She was in tears when she opened it. Thank you so very much.
Store owner replied:
It's deeply moving to know that a Dem Canvas piece touched someone so profoundly. We're honored to be a part of such a special moment.
This was a gift to my mother in law for christmas. She absolutely loved it and everyone was in tears. The portrait came out beautiful thank you so much for making this Christmas so very special!
Store owner replied:
We're deeply moved to hear about the emotional impact of the Dem Canvas gift on your mother-in-law. It's an honor to have contributed to making your Christmas special. Thank you for sharing this wonderful moment with us.
Ordered this for my son-in-law who just lost his younger brother ..The remembrance poem & picture of his brother is perfect..
Thank you so much..
Awesome work, 5 🌟!
Store owner replied:
Our hearts go out to your son-in-law during this difficult time. We're glad that the remembrance canvas could provide some solace. Thank you for recognizing our work and for the five-star rating!
I paid for 2 canvas prints and have yet to receive them
Store owner replied:
Dear Amy, we are truly sorry to hear about this. We promptly checked and can confirm that your order DEM5211, which includes a 12x8 inch canvas priced at $59.99, has been dispatched. It was handled by FedEx, and according to records, the package was successfully delivered at 10:37 AM on Saturday, December 16, 2023 (delivery images are available). It seems the delivery was made to the front porch or door.
We have sent you an email with detailed information, including the tracking number and contact details for the service provider. Please check your email, and don't worry, Amy, we are always here to assist. Kindly inspect around your home and contact FedEx first. If you still haven't received the parcel after these steps, just reply to our email, and we will find a solution. At Dem Canvas, customer satisfaction is always our top priority.
I was completely pleased with the picture. I cried.
Store owner replied:
Thank you for your kind words! We're thrilled that you loved your canvas. We always strive to deliver on time and provide beautiful products. If there's anything else we can do for you, don't hesitate to reach out. Thank you for choosing Dem Canvas!
I Love It! I really love the way this turned out, & how it was wrapped. Thank You!
Store owner replied:
We're absolutely delighted that you love your canvas from Dem Canvas! It brings us joy to know that you appreciate the final result and the careful wrapping. Your satisfaction is our utmost priority. If you have any further comments or requests, please don't hesitate to reach out.
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