Privacy Policy

Last Updated: January 2025

This Privacy Policy describes how Dem Canvas L.L.C. ("we," "us," or "our") collects, uses, shares, and protects information in connection with our website demcanvas.co and related services. By using our website or purchasing our products, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

Information You Provide: When you place an order or contact us, we may collect your name, email address, shipping address, billing address, phone number, payment information, and images you upload for custom products.

Information Collected Automatically: When you visit our website, we and our third-party partners automatically collect certain information through cookies and similar technologies, including your IP address, browser type, device information, pages visited, referring URL, and browsing behavior.

How We Use Your Information

We may use your information to:

Process and fulfill your orders
Communicate with you about your orders and provide customer support
Improve our website, products, and services
Send marketing communications (with your consent, where required)
Display personalized advertisements on other websites
Analyze website traffic and usage patterns
Prevent fraud and protect our business
Comply with legal obligations

Cookies and Tracking Technologies

We and our third-party partners use cookies and similar technologies (pixels, tags, scripts) to operate our website, analyze usage, and deliver targeted advertising. These technologies may collect information about your online activities over time and across different websites.

Types of cookies we use:

Essential cookies: Required for basic website functionality (cart, checkout, security)
Analytics cookies: Help us understand how visitors use our website
Advertising cookies: Used to deliver relevant ads and measure campaign effectiveness

You can manage your cookie preferences through our cookie consent banner, your browser settings, or by clicking "Your Privacy Choices" in our website footer. Please note that disabling certain cookies may affect website functionality.

How We Share Your Information

Service Providers: We may share your information with third parties who assist us in operating our business, including e-commerce platforms, payment processors, shipping carriers, analytics providers, and advertising platforms.

Advertising Partners: We may share information (such as cookie data, device identifiers, and browsing behavior) with advertising partners to deliver targeted advertisements. Under certain privacy laws, this may be considered "selling" or "sharing" personal information. You have the right to opt out of this — see "Your Privacy Rights" below.

Legal Requirements: We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights, safety, property, or the rights, safety, or property of others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

Accessing, correcting, or deleting your personal information
Opting out of the sale or sharing of your personal information
Opting out of targeted advertising
Opting out of marketing communications
Requesting a copy of your data in a portable format

To exercise these rights:

Email us at support@demcanvas.co
Click "Your Privacy Choices" in our website footer
Adjust your cookie preferences via our cookie consent banner

We endeavor to honor Global Privacy Control (GPC) browser signals as opt-out requests where required by applicable law.

We will not discriminate against you for exercising your privacy rights as permitted by applicable law.

Please note that we may need to verify your identity before processing certain requests, and some requests may be subject to legal exceptions or limitations.

Third-Party Services

Our website may contain links to third-party websites, and we use third-party services (such as payment processors, analytics providers, and advertising platforms) that have their own privacy policies. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies. Our inclusion of links to third-party websites does not imply endorsement of their practices.

Data Security

We implement commercially reasonable technical and organizational security measures designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee or warrant the absolute security of any information you transmit to us or that we store. You use our services and provide information at your own risk.

Data Retention

We retain your information for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary based on the type of information and applicable legal requirements.

International Transfers

Your information may be transferred to and processed in the United States and other countries where our service providers operate. These countries may have different data protection laws than your country of residence. By using our services, you consent to such transfers. Where required by applicable law, we use appropriate safeguards for international transfers.

Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected information from a child under 16, please contact us immediately so we can take appropriate action.

Region-Specific Disclosures

California Residents (CCPA/CPRA)

If you are a California resident, you may have certain rights under the California Consumer Privacy Act and California Privacy Rights Act, including the right to:

Know what personal information we collect, use, and disclose
Request deletion of your personal information (subject to certain exceptions)
Opt out of the sale or sharing of your personal information
Limit the use of sensitive personal information
Non-discrimination for exercising your rights

Categories of personal information we may collect: Identifiers, commercial information, internet or network activity, and inferences drawn from this information.

Sale/Sharing: We may share identifiers and internet activity with advertising partners for targeted advertising purposes, which may constitute "sharing" under California law. To opt out, click "Your Privacy Choices" in our website footer or enable Global Privacy Control in your browser.

UK and EEA Residents

If you are located in the UK or EEA, our legal bases for processing your personal data may include:

Contract performance: Processing necessary to fulfill your orders
Legitimate interests: Improving our services, preventing fraud
Consent: Where you have provided consent for specific processing activities
Legal compliance: Where processing is required by law

You may have rights under applicable data protection laws, including rights of access, rectification, erasure, restriction, data portability, and objection. You may also have the right to lodge a complaint with a supervisory authority, such as the Information Commissioner's Office (ico.org.uk).

Australian Residents

We endeavor to comply with the Australian Privacy Principles under the Privacy Act 1988. You may request access to or correction of your personal information. If you have concerns about our handling of your information, you may contact the Office of the Australian Information Commissioner (oaic.gov.au).

Canadian Residents

We endeavor to comply with applicable Canadian privacy laws, including PIPEDA. You may have the right to access and correct your personal information. You may contact the Office of the Privacy Commissioner of Canada (priv.gc.ca) with concerns.

Disclaimer and Limitation of Liability

This Privacy Policy is provided for informational purposes and describes our general practices regarding information collection and use. To the fullest extent permitted by applicable law:

We make no warranties or representations, express or implied, regarding the completeness, accuracy, or adequacy of this Privacy Policy or our privacy practices.
We shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to our privacy practices or this Privacy Policy.
Our total liability for any claims arising out of or related to this Privacy Policy shall not exceed the amount you paid to us, if any, in the twelve (12) months preceding the claim.
We are not responsible for the privacy practices of third parties, including our service providers and advertising partners, even if we share information with them as described in this Policy.

This Privacy Policy does not create any contractual or other legal rights in or on behalf of any party, except as expressly provided by applicable law.

Dispute Resolution

Any disputes arising out of or relating to this Privacy Policy or our privacy practices shall be governed by the laws of the State of Wyoming, without regard to its conflict of laws principles. You agree to resolve any disputes through good-faith negotiation before pursuing any formal legal action. To the extent permitted by applicable law, you agree to bring any claims individually and not as part of a class action.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes are effective when posted on this page. Your continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Dem Canvas L.L.C.
3979 Albany Post Rd
Hyde Park, New York 12538, USA
Email: support@demcanvas.co